Table 1: Total assets of schemes covered by the Survey (£ bn)
Table 2: Total membership of schemes covered by Survey
Table 3: Size of schemes in Survey (by membership - all categories)
Table 4: Make up of membership and status of schemes
Table 5: Do you offer defined contribution (DC) arrangements?
Table 5a: Is the DC scheme a section of an old DB scheme or is it a separate scheme?
Table 5b: What is the average employer and employee contribution into your DC scheme?
Table 5c: Is there a matching contribution element?
Table 5d: When did you establish your DC arrangements?
Table 6: NAPF Quality Mark
Does your DC scheme qualify for the NAPF Pension Quality Mark?
Table 6a: Are you considering applying for the Award over next 12 months?
Table 7: Over the last 5 years, have the total costs of managing your pension scheme(s) grown more than your other business overheads?
Table 7a: If 'yes', what are the main reasons?
Table 8: All schemes: pension scheme administration sample
Table 9: All Schemes: comparison of in-house and third-party administration costs since 1996 (to nearest £)
Table 10: All schemes: cost difference between in-house and third-party administered schemes
Table 11: PPF Levy – Costs
Table 12: All schemes: main reasons for continuing current administration arrangement
Table 13: All schemes: when choosing a third-party administration company what do you see as the most important factors?
Table 14: All schemes: is your administration delivered to target turnaround times for certain tasks?
Table 14a: If 'yes', when were these last reviewed?
Table 15: All schemes: sixteen year comparison of number of in-house schemes and third-party schemes with target turnaround times for certain tasks
Table 16: All schemes: are service standards formalised into any agreement with the administrators and/or trustees?
Table 16a: Does your administration include the measurement of end-to-end processing times (i.e.Total elapsed time from begining to end of process)?
Table 17: All schemes: has your administration service met targets expected in terms of those below:
Table 17a: Compared to a year ago, have your expectations of the administration service changed?
Table 18: All Schemes: have you or your third-party administrator produced any of the following documents for circulation to members?
Table 19: All schemes: who provides your scheme communication?
Table 20: All schemes: what is your approximate annual spend on scheme communication?
Table 20a: How would you describe the trustees approach to allocating budget for communication?
Table 20b: Do your trustees have a dedicated sub-committee with the assigned responsibility for communication?
Table 21: Does your scheme have a website for members to access?
Table 21a: If 'yes' who provides it?
Table 21b: Does the site contain areas that are devoted to:
Table 22: All schemes: do you or your third-party administrator provide members with web-enabled access to their individual scheme records?
Table 22a: If 'yes', is it:
Table 22b: What level of useage is there?
Table 22c: If 'no', when will you provide web-enabled access?
Table 23: All schemes: which of the following new media are you using for scheme communication?
Table 24: All schemes: do you think your scheme's current level of communication with members is:
Table 24a: How has your level of investment in member communication changed over the last 12 months?
Table 24b: Do you plan to review the quality of your communication with members over the next 12 months?
Table 25: In-house administered schemes: have you ever considered using a third-party administrator?
Table 25a: If 'yes', when was this last considered?
Table 25b: If 'no', are you likely to consider using third-party administrators in the future?
Table 26: In-house administered schemes: top administration system providers
Table 26a: When did you last review your software?
Table 26b: Did you change provider?
Table 26c: Are you planning a review in the near future?
Table 27: In-house administered schemes: what does your software presently provide and what would you like to develop as a priority in the nest 12 months?
Table 28: Third-party administered schemes: who provides outsourced services?
Table 28a: Which of the following additional services does your administrator provide to you?
Table 28b: Would you consider one 'bundled' provider to consolidate costs?
Table 29: Third-party administered schemes: is the use of a third-party administrator part of a wider business strategy to outsource non-core activities?
Table 29a: Do you already allow the off shoring of any part or all of your pension administration function?
Table 29b: Do you offshore any of the functions below or would you consider in the future?:
Table 30: Third-party administered schemes: when did you first move to third-party administration of the scheme?
Table 30a: When was your last provider review carried out?
Table 30b: Did you change your provider as a result?
Table 30c: Did you use a consultant in the review?
Table 31: Third-party administered schemes: do you have a formal contract in place for scheme administration?
Table 31a: If 'yes', how long is the contract for?
Table 32: Third-party administered schemes: what are your contract charges predominantly based on?
Table 32a: What would your contract preference be?
Table 33: Third-party administered schemes: does your third-party contract include penalties or a reduction in charges in the event of poor performance?
Table 33a: If 'yes', have you used them?
Table 34: Third-party administered schemes: does your third-party contract include incentives for exceptional service?
Table 34a: If 'yes', have you used them?
Table 35: Third-party administered schemes: do you have access to your members' records on your administrator's computer systems?
Table 36: Defined Benefit Schemes only: have any of the following been implemented or are likely to be implemented in the next 12 months?
Table 37: Defined Contribution Schemes only: have any of the following been implemented or are likely to be implemented in the next 12 months?
Table 38: All schemes: are you likely to decide to auto-enrol all employees into your company scheme(s) ahead of 2012
Table 38a: Given more employees may be auto-enrolled in your company scheme in 2012, are you likely to review your pension arrangements and revise the benefits offered under your company scheme?
Table 38b: Might you close your company scheme(s) and opt to put some or all employees into NEST from 2012?
Table 39: All schemes: how do you think the implementation of the employer duties and NEST will affect your existing pension scheme?
Table 39a: Currently, does your company pension scheme(s) meet the qualifying test and provide better benefits than NEST?
Table 39b: The published regulations provide for a maximum one month window to effect automatic enrolment. Do you think this is a realistic timescale to provide employees with the enrolment information and to achieve active membership?
Table 39c: Based on experience, once auto-enrolment is in place, how many employees (as a percentage of your workforce) do you estimate would then opt out of either your qualifying scheme or NEST?
Table 40: All schemes: what training options do the trustees use to comply with TKU legislation?
Table 40a: What is the frequency of trustee meetings in a 12 month period?
Table 40b: Is administration performance reviewed at each trustee meeting?
Table 40c: If 'yes', does the administrator provide a stewardship report on the scheme?
Table 40d: Do the trustees have a specific administration sub-committee?
Table 41: All schemes: do the trustees regularly review their scheme advisers?
Table 41a: Please state the last time your advisers were formally reviewed
Table 42: All schemes: legislation requires trustees to implement adequate internal controls to identify and mitigate risks to their schemes. Which are the biggest risks impacting on the management of your schemes?
Table 43: All schemes: what mitigating factors and controls do the trustees have in place to minimise risk?
Table 44: All schemes: in light of TPR's guidance on record-keeping, have trustees undertaken a formal exercise to assess the quality of scheme data?
Table 44a: If 'yes', who did you commission to do the work?
Table 44b: If 'no', please state when this exercise will commence?
Table 44c: Will trustees formally review their data quality on a regular basis?
Table 44d: If 'yes', over what period?
Table 45: All schemes: have the trustees/sponsoring employer communicated with TPR over the last 12 months with any of the following issues?
